Skip disability assistance statement.

Welcome to our website! As we have the ability to list over one million items on our website (our selection changes all of the time), it is not feasible for a company our size to record and playback the descriptions on every item on our website. However, if you have a disability we are here to help you. Please call our disability services phone line at 207 992 2310 during regular business hours and one of our kind and friendly personal shoppers will help you navigate through our website, help conduct advanced searches, help you choose the item you are looking for with the specifications you are seeking, read you the specifications of any item and consult with you about the products themselves. There is no charge for the help of this personal shopper for anyone with a disability. Finally, your personal shopper will explain our Privacy Policy and Terms of Service, and help you place an order if you so desire.

Montage Furniture Protection

Protection Plans Made Simple.

Accidents happen! Our furniture protection plans offer peace of mind with every furniture purchase. Protect your investment from spots, spills, breakage and much more. Our protection plans provide accidental damage coverage as well as protection against mechanical and structural breakdowns and/or failure to the covered product not provided by warranty. Please see Agreement terms and conditions for full details.

Coverage

FREQUENTLY ASKED QUESTIONS:


What furniture is covered under the Premium Elite Protection Plan?

Premium Elite includes coverage for fabric and leather upholstery, wood and other solids surfaces.

The Protection Plan document governs all coverage, terms and conditions for any covered items.


Why do I need a Premium Elite Protection Plan for my furniture?

When a covered incident happens, Premium Elite Protection Plan offers the assistance you need –

delivered by furniture experts and great customer service.


How long does the plan provide coverage?

Coverage extends for five (5) full years from the date we deliver your new furniture. Any new

product order(s) requires a new protection plan. A full replacement of your piece or cash payment

or contract term fulfills the Protection Plan’s agreement.


How do I file a claim?

We pride ourselves on offering live customer service representatives to assist you via the toll-free

number on your protection plan document. Contact us by phone, online or by sending an email

within 30 days of noticing the incident.

P: 800-686-5559

E: claims@montagefs.com

W: https://www.montagefs.com/consumer/FileNewClaim


What can I expect if I file a claim?

To expedite and shorten the claim process, you will be asked to fill out a Service Request Form to

the best of your ability. This will clarify which piece of furniture was damaged, the extent of

damage to your piece, when and where the incident occurred. You can also submit photos. This

packet will be reviewed to determine if an in-home service can repair the damage. Please read

your protection plan document for complete coverage details.